Hillstone Restaurant Day 1 Training Practice Test

Question: 1 / 400

What is the immediate action to take if a guest has an allergy?

Confirm the allergy and inform kitchen staff immediately

The immediate action to take if a guest has an allergy is to confirm the allergy and inform the kitchen staff immediately. This is crucial for ensuring the safety of the guest, as food allergies can cause serious health risks or even life-threatening reactions. By confirming the allergy, you are acknowledging the guest's concern and validating their experience. Informing the kitchen staff right away allows them to take the necessary precautions in preparing the food, such as avoiding cross-contamination and ensuring that the meal is safe for the guest to consume.

This proactive approach demonstrates a commitment to guest safety and satisfaction, which is a core value in the restaurant industry. It also ensures compliance with health regulations and best practices in food service, reinforcing the importance of communication and teamwork among staff to deliver exceptional dining experiences.

Ask an Examzify Tutor

Ignore it unless they show symptoms

Provide them with a different menu

Ask the guest to wait while the kitchen checks

Next Question

Report this question

Download Hillstone Restaurant Day 1 Training Practice Test PDF Study Guide
Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy