During a guest's visit, what is an essential part of service when suggestions are made?

Providing personal insights about the menu items is essential during a guest's visit because it enhances the dining experience and builds a connection between the server and the guest. When a server shares their personal experiences or opinions on specific dishes, it offers the guest a more engaging and relatable perspective. This type of interaction can help guests feel more confident in their choices, as they rely on the expertise of the staff to guide them toward options that they might enjoy.

This approach not only showcases the server's knowledge of the menu but also demonstrates enthusiasm for the food being served, which can be contagious and positively impact the guest's mood and overall dining experience. Personal insights can include recommendations based on popular items, favorite dishes, or unique preparation methods that make certain items stand out.

Other choices may not provide the same level of guest engagement. For instance, promoting only the most expensive items could come across as disingenuous or solely profit-driven, which might diminish the trust in the service provided. Highlighting food trends and health benefits could be informative, but it may not resonate with all guests and lacks the personal touch that builds rapport. Similarly, avoiding personal opinions can lead to a more mechanical dining experience, where guests are left to navigate the menu without the valuable guidance that personal insights