In which scenario is a server advised to take only one hand to transport an item?

When a server is advised to use only one hand to transport an item, it is typically in the context of handling an item that is easy to manage. This could include a lightweight plate of food, a small drink, or a napkin. The rationale here is that using one hand to carry something simple allows the server to keep their other hand free for various tasks, such as opening doors, taking payments, or carrying additional items that may be needed for service.

Using one hand in this scenario maximizes efficiency and enhances customer service, as the server can multitask without compromising the safety or stability of the item they are carrying. For instance, if a server is carrying a single glass of water or a dessert plate, they can easily maneuver through the dining area without needing to stabilize the item with both hands. This practice also reduces the risk of spills or accidents, contributing to a smoother dining experience for guests.

In contrast, carrying larger items or operating with one hand already full would generally require two hands for safety reasons, whereas being assisted by a teammate implies the ability to share the workload, which does not necessitate the use of only one hand.