What do you do if you notice a team member struggling?

Offering assistance or support to help a struggling team member is crucial for maintaining a positive and efficient work environment. Collaboration and teamwork are foundational principles in hospitality, where the success of the restaurant relies heavily on each member contributing to the overall goal. By providing help, you not only foster a sense of camaraderie and support but also enhance the team's productivity and morale.

When team members assist each other, they can share tips and best practices, which can lead to improved performance and confidence in their roles. This practice of teamwork helps create a more cohesive and supportive atmosphere, ultimately benefiting both the employees and the guests.

In contrast, ignoring a struggling team member can lead to decreased morale and possibly affect the service provided to guests. Criticizing someone publicly can create a negative environment and demotivate not only the individual involved but also others who witness it. Similarly, notifying a manager without extending help does not contribute to a collaborative atmosphere and may delay any necessary assistance to the team member in need. Therefore, offering support is the most constructive and team-oriented approach.