What is meant by professionalism in the context of Hillstone's values?

Professionalism, in the context of Hillstone's values, refers to a state of mind in conducting oneself. This mindset encompasses a commitment to high standards in behavior, appearance, and attitude. It emphasizes the importance of representing the restaurant positively, providing exceptional service, and fostering a respectful environment for both guests and colleagues.

By maintaining professionalism, employees demonstrate their dedication to the core values of the organization, which can significantly impact the dining experience of guests. This commitment helps to build trust and loyalty with customers, ensuring that they have a memorable and pleasant experience at the restaurant.

In contrast, the other options do not align with Hillstone's emphasis on professionalism. Casual protocols, prioritizing personal opinions, or focusing solely on personal achievements detract from the collaborative and service-oriented culture that is essential in the restaurant industry.