What is the first action you should take once a guest is seated?

Study for the Hillstone Restaurant Day 1 Training Test. Learn through multiple-choice questions, flashcards, and practical scenarios. Prepare confidently for your training exam!

The first action you should take once a guest is seated is to acknowledge them with a warm greeting and provide them with menus. This initial interaction sets the tone for the guests' experience and demonstrates that their presence is valued. A warm greeting makes guests feel welcomed and appreciated, establishing a rapport between them and the staff. Providing menus is essential, as it gives guests the necessary tools to begin their dining experience and encourages them to start considering their meal options.

This action also allows the server to gauge how the guests are feeling and if they have any immediate questions about the menu. As a foundational part of good hospitality, this step is crucial in providing excellent service and begins the process of creating a pleasant dining atmosphere. The other options, while related to the service experience, do not prioritize the need for a warm welcome and the essential first step of providing menus.

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