What should happen during a 'Drop Check'?

During a 'Drop Check,' the primary goal is to ensure that guests are satisfied with their dining experience and to address any additional needs they might have. This involves approaching the table after food has been served and asking if they need anything else, such as additional condiments, drinks, or if they are enjoying their meal. This interaction not only shows attentiveness to the guests' needs but also enhances their overall experience at the restaurant. It’s part of providing excellent service, where communication is key to making sure patrons feel valued and cared for.

The other options do not align with the purpose of a 'Drop Check.' Forgetting guest preferences would indicate a lack of attention to detail, which is essential for good service. Leaving plates uneaten suggests that the guests were not satisfied with their food, which could indicate a failure in service quality. Refusing to interact with guests goes against the very nature of hospitality, which focuses on engaging with patrons and ensuring their needs are met. Therefore, option A stands out as the correct approach during a 'Drop Check.'