What should you inform the kitchen staff of during a slow service period?

During a slow service period, it is important to communicate any guest feedback regarding wait times or meal pacing to the kitchen staff. This information helps the kitchen understand how the service is being received and provides them with insight into any potential delays in food preparation or delivery. By sharing this feedback, the kitchen can make necessary adjustments to improve the dining experience, ensuring that guest expectations are met and any service issues are addressed promptly.

Effective communication about guest feedback can lead to a quicker resolution to concerns and may help maintain a positive dining atmosphere, even when service is slower than usual. It allows the kitchen and front-of-house staff to work as a cohesive team in enhancing overall customer satisfaction during challenging times.